These are difficult times for all but for many it is not the first crisis that is taken place. It is perhaps is one of most serious than we have lived but in counterpart we are at a time where many possibilities thanks to the new technologies are opened.
Now more than ever we have a capacity to innovate infinite and exist tools that allow it to a cost that before was unthinkable.
Many small and medium businesses trust too much the personal treatment and they are had carefree to update his products or catalogues. Know do you well client? If a place is thus ofrecel© where it feels well comfortable and taken care of, and helps him to cover his needs.
You must communicate of periodic form your supplies to him but contributing useful information, that your catalogue is clear and amplest possible, to offer complementary cross-selling, that is to say products that contribute to the purchase. If we spoke of services we simply offer added value with information of results, pursuit or that they know that we are there so they need.
The new technologies allow us to do all this and effective easily. In companies as ours we must be able to offer a suitable technological solution that allows the businessman TO INNOVATE but not losing of view its objective that is to increase the sales or to improve the services of our clients.